Privacy Policy

Last Updated: September 22, 2026

Loan Brook, Inc. (“Loan Brook,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit an online form, contact us, or inquire about mortgage and home equity products and services.

Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Property address
  • Estimated property value
  • Mortgage or loan balances
  • Amount of financing or equity you are interested in accessing
  • Employment or income information
  • Credit-related information
  • Other information you choose to provide in connection with a mortgage or home equity inquiry

We may also automatically collect limited information about your visit to our website, such as your browser type, device information, IP address, pages viewed, and interactions with our website.

How We Use Your Information

We may use the information we collect to:

  • Respond to your mortgage, HELOC, second mortgage, home equity, or financing inquiry
  • Determine which financing options may be available based on the information you provide
  • Contact you by telephone, email, or text message regarding your inquiry
  • Process or assist with loan applications
  • Communicate with lenders, investors, service providers, and other parties involved in evaluating or processing your financing request
  • Improve our website, services, advertising, and customer experience
  • Comply with legal and regulatory requirements
  • Prevent fraud and protect our business and customers

How We Share Information

We may share information with third parties when reasonably necessary to provide the products or services you request. These parties may include lenders, investors, mortgage-related service providers, credit reporting agencies, technology providers, processors, title or escrow companies, valuation providers, and other businesses involved in evaluating or processing a financing request.

We may also disclose information when required by law, regulation, court order, or governmental request.

Loan Brook does not sell your personal information for money.

Calls, Emails, and Text Messages

By providing your contact information, you authorize Loan Brook and its representatives to contact you regarding your inquiry by telephone, email, and text message.

Consent to receive marketing communications is not a condition of obtaining any product or service.

Message and data rates may apply to text messages. Message frequency may vary.

You may opt out of text messages by replying STOP and may request assistance by replying HELP.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, measure advertising performance, and improve our services.

Third-party services such as Google, Meta, or other advertising and analytics providers may also use cookies or similar technologies in accordance with their own privacy policies.

California Privacy Rights

California residents may have certain rights regarding their personal information, including the right to request information about personal information we collect, request correction or deletion in certain circumstances, and obtain additional information about how their information is used or disclosed.

To submit a privacy request, please contact us using the information below.

We may need to verify your identity before processing certain requests.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. Loan Brook is not responsible for the privacy practices, content, or security of third-party websites.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

Loan Brook, Inc.
Email: info@loanbrook.com
Phone: 818.280.9710 Office
Website: www.LoanBrook.com

NMLS # 1463667